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Frequently Asked Questions
Frequently Asked Questions
How can I contact you?

What is an IBAN?

What is a BIC/SWIFT?

What is a CSC/CVC2/CVV2;

Minimum deposit - withdrawal amount

What card details do I need to enter?

Do I need to enter my card details every time I make a transaction?

I have requested a withdrawal, but now I want to return the money to my account.

How safe are my details?

What can I do when I forget my username or password?

Why are some bets cancelled?

How can I place a bet?

When I try to place a bet, I get a message that I have exceeded the winning limit. How high is the winning limit?

I placed a bet by accident. What can I do?

How can I see whether my bet was accepted?

What type of bets are there?

How do System Bets work?

I bet on a game that was postponed. What happens to my bet?

My bet has not been settled yet. Why not?

How do I place a live bet?

Why can¢t I place my live bet?

How can I shorten the live bet placement process?

Why do the odds keep changing?

How can I delete picks from the bet slip?